Pet Odor & Stain Removal

Pet odor and pet stains can be difficult to remove from carpets and upholstery. Simply cleaning your carpet with a machine from the grocery store or having a budget carpet cleaning service attempt to clean the contamination will not work. Grocery store machines and low cost carpet cleaning companies do not have enough suction which leaves the carpet too wet. This causes the pet stain to wick back up from the carpet padding. The temperature of the steam used for the hot water extraction is also important. If the there is not enough heat the cleaning agents will not properly activate.


Since Long’s uses state-of-the-art carpet cleaning equipment, we have a very high success rate for removing pet odor and pet stains from your carpet. In fact, many times we have a success rate of about 80-90%. However, the success depends largely on how long the stain has been in the fiber. Pet urine can cause permanent damage to textiles as well as create an unhealthy indoor living environment if not removed promptly. When urine is first deposited onto a carpet or fabric, it is in a neutral state. This means it is easier to remove when it is fresh. Once the urine is allowed to dry it turns to alkaline (thus the ammonia odor) and becomes more difficult to remove. If left for months, depending on the fiber type, it could permanently change the dye structure of the fabric and cause the fiber to deteriorate. To prevent permanent staining, clean urine deposits immediately.

Three Ways To Reduce Your Pet Odor and Pet Stain Problems

1. Minor Odor Treatment – We use an earth-friendly odor eliminator, which is formulatedspot-claw for chemically sensitive people and safe for your family. The deodorizer is sprayed on each urine spot before cleaning to neutralize urine odor. This procedure will help reduce odor but is not intended on removing severe odor as this is merely treating the surface of the carpet. If you can smell the odor when you walk in the room, this is not minor odor. This will help reduce or control the problem, not eliminate it. Minor odor can only be smelled if you are on your hands and knees or on a humid day.

2. Moderate Odor Treatment – Water claw sub surface extraction, see the picture on the left. With this process, we saturate the spot with a special oxidizing deodorizer so the cleaning agent reaches into the padding. We then use the “water claw” sub surface extractor to pull the urine out. This process will reduce the odor significantly, but may or may not completely cure severe problems. Moderate odor treatment is not guaranteed.

3. Major Odor Treatment – This is a full-blown odor treatment designed to completely eliminate the odor if the pet is no longer living in the home. The carpet is pulled up and padding discarded. The carpet is thoroughly cleaned on both sides with a deodorizer and oxidizing agents that neutralize the urine. Subfloors may require sealing. This procedure corrects most pet urine problems.

Pet Stain and Odor Problems?

Give Us a Call Today and Find Out Why Long’s Was Rated the Best Cleaning Company in the Ohio Valley!